How we list contractors

Every contractor on this directory goes through a real accreditation review before their listing goes live — business license, liability insurance, a janitorial (fidelity) bond, workers' compensation, background checks and a safety attestation, each reviewed and confirmed by our team, not just collected and taken at their word.

Each confirmed check gets a real date, shown on the contractor's own page under "Accreditation status." Some contractors also hold optional credentials, like ISSA CIMS, GBAC STAR or OSHA training; when they do, we verify and date those too, and when they don't, the page doesn't claim them. Badges, like "Locally Owned" or a multi-year anniversary, are a separate layer — awarded directly by us, not self-reported.

This directory isn't a marketplace. Contractors don't pay for placement, and listing order isn't influenced by anything but a neutral sort. It's a directory of contractors who've earned real accreditation through our review process.

What we check

General liability insurance — A current certificate of general liability insurance, with the expiration date tracked. Many commercial clients set their own minimums and ask to be named as additional insureds.
Workers' compensation — A current workers' compensation certificate, with the policy dates tracked. If your business is exempt where it operates, submit proof of the exemption instead.
Janitorial (fidelity) bond — A current janitorial bond (sometimes called a business service or fidelity bond) that covers a client's loss if an employee is found to have stolen from them, with its term tracked.
Licensing & Permits — Any licenses, registrations or permits required for the commercial cleaning services your company provides.
Background check (owner) — A completion certificate from your background-check vendor covering the owner or company officer. Don't upload full reports.
Background checks (employees) (when applicable) — Optional. A completion certificate covering the staff who work in client facilities, so your profile can show that your employees are checked too.
Safety Commitment — A signed attestation that your business follows our baseline safety standards on every job: hazard communication (Safety Data Sheets on file and every container labeled), measured dilution and never mixing products, protective equipment provided at no cost to staff, wet-floor signs and clear walkways, bloodborne pathogen precautions, powered floor equipment checked before use and unplugged before servicing, staff trained on each product and machine, logged and secure client keys, access cards and alarm codes, background checks, incidents reported to the client in writing within one business day, and active insurance and bonding. The full standards are on our How we list page.
ISSA CIMS certification (when applicable) — Optional. Certification under ISSA's Cleaning Industry Management Standard (CIMS or CIMS-GB), with its expiry tracked.
GBAC STAR accreditation (when applicable) — Optional. GBAC STAR facility or service accreditation from ISSA's Global Biorisk Advisory Council, with its expiry tracked.
OSHA safety training (when applicable) — Optional. Documented safety training for your staff, such as Hazard Communication, Bloodborne Pathogens, or an OSHA 10-hour general industry course, with a refresher date tracked where one applies.
Other janitorial credential (when applicable) — Optional. Any other relevant cleaning industry certification, such as a floor care, carpet care or green cleaning credential, with its expiry tracked.

Baseline safety standards

Every accredited member signs a safety attestation confirming their business follows these practices in every building they service:

Hazard communication. A Safety Data Sheet (SDS) is on file for every product used, and staff at each site know where to find it. Every container, including spray bottles filled on site, is labeled with what's in it.
Chemical dilution and mixing. Concentrates are diluted through a dispensing system or measured as the label directs, never by eye. Products are never mixed with each other — bleach never with ammonia or acid-based restroom cleaners.
Protective equipment. Staff are given, at no cost to them, the gloves, eye protection and other gear each product's label or SDS calls for, and wear it — especially when handling floor strippers and concentrates.
Wet floors and walkways. Wet-floor signs go down before mopping, scrubbing or stripping starts and stay until the floor is dry. Cords and equipment are kept out of walkways and exits.
Bloodborne pathogens. Staff who may come into contact with blood, bodily fluids or sharps are trained before they do, are given a spill kit, and never handle sharps bare-handed. Any exposure is reported the same day.
Powered floor equipment. Floor machines are checked before use, and are unplugged or have their battery disconnected before pads, brushes or parts are changed or serviced. Damaged cords are taken out of service.
Training. Every team member is shown how to use each product and piece of equipment safely before using it in a client's building.
Background checks. Everyone given access to a client's building has a completed background check.
Keys, cards and alarm codes. Keys, access cards and alarm codes are logged, issued only to the staff assigned to that building, and never labeled with the client's name or address. Alarms are set and doors checked on the way out, a lost key or card is reported to the client right away, and everything is returned or deleted when service ends.
Damage and incidents. Any damage, injury or security incident in a client's building is reported to the client in writing within one business day.
Insurance and bonding. General liability insurance, a janitorial bond, and workers' compensation stay active while the business is accredited.

If anything here changes for a member's business, they tell us and update their attestation.

What we don't check

The quality of any individual shift — a confirmed check is about eligibility to be listed here, not a guarantee of how your building will look on a given morning.
Pricing and contract terms — contractors set their own rates and write their own agreements.
Staffing levels, scheduling, supply choices, or how a contractor runs their business.
Anything before the date shown next to a confirmed check — accreditation reflects what was reviewed as of that date, not an ongoing live audit.